Here are the slides from the webinar we just completed on “Solving Shared Drives.” I personally don’t find slides divorced from their presentation that useful, but this will give you a flavor of what we talked about. Also, we will be shortly following up with a whitepaper on the topic as well as the recording of the webinar, so look for that too.
The sexy Information Governance problems today are (in rough order of sex appeal):
- Social Media
- Big Data
- Cloud Computing
Somewhere waaaay down at the bottom of this list comes, “Governing shared network drives.”
However, in real life – outside of the hype cycle – solving the shared drive problem is right near the top of the list for my clients. The massive growth of SharePoint has been driven in large part by enterprises (or at least, departments within enterprises) looking for an incremental and easy replacement for shared drives.
However, most project teams tend to underestimate just how “incremental” the shift from shared drives to SharePoint or ECM is. In fact, in my experience, the problem is vexing enough that many project teams effectively throw up their hands and end up moving the big pile of unstructured manure from one unmanaged, fragrant corral to another (albeit a less fragrant, more attractive corral).
My firm has worked on this problem many times, and we are excited about a new partnership with Perram Corporation that allows us to finally bring intelligent process and intelligent technology to bear on this problem in a pragmatic, real-world way.
On Thursday, February 16th, we are going to walk you through some of the most useful things we have learned about this problem. We are hosting a webinar at 11 ET, which you can register for here. Hope to see you there.
“The most commonly used fire warning system in underground metal and nonmetal mines is the stench system. It employs the injection of a stench into the ventilation system or compressed air lines for carrying the fire warning signal to the underground miner.”
I took a little vacation time last week and ended up in the interior of British Columbia near a small resort town. Outside the town is a former lead and zinc mine – formerly one of the world’s largest (earning over $60 billion in revenue over 100 years). They have done a nice job of setting up a mine tour using the former crew train to transport you inside the mine and ex-miners as guides.
We hadn’t intended to go, but the train cleverly departs close to the town center, and as soon as our 3 year old son saw it, we “were done fer.” It was a good experience, and we learned some interesting things. Like, for example, although the mine focused on zinc and lead, it also produced silver – every ounce of which was bought by Kodak for producing film. According to the guide, these ancillary sales of silver entirely covered the cost of operating the mine – the rest was gravy.
But, the most interesting thing I learned was about the “stench gas warning system” – a system used for warning miners f there was a fire in the mine. This is a simple but effective system that has been used for decades: when there is a fire, Ethyl Mercaptan is released into the mine’s air supply system. The rotten egg smell pervades the entire mine within minutes (depending on the size and shape of the mine and the way it is ventilated), and upon smelling the stench, miners head to refuge areas, as they have been trained to do.
I thought this was a fascinating, low-tech way to transmit a message. Newer wireless technology that uses repeaters through the mine, low-frequency communications that travel through rock, and other systems have been developed to enable communication throughout the mine, but the stench gas system continues to be used, at least as a backup.
This, of course, got me thinking about information governance (hey, the fun never stops, even on vacation).
Like these mines, our businesses have a stench warning system for information governance. These are the events and situations that tell us that something is seriously wrong with the way we are managing our information, and that disaster is impending. However, unlike miners, we haven’t been trained on how to react properly when we smell the stench of poor information governance.
What are the stench warning systems for information governance? Here are some that come to mind:
- Your shared drives are full of unclassified, unmanaged, duplicate, and unnecessary information
- You have little or no governance on your SharePoint sites, allowing anyone to create a site without any rules about provisioning, sun-setting, classification, or retention of content
- You allow “Shadow IT” to flourish, turning a blind eye to consumer-grade technology in your enterprise without any consideration of its risks and rewards. After all, the employees like it.
- You have no idea how much really spend on litigation and e-discovery
- You have no idea how many ongoing lawsuits you currently have
- You think that IT is taking care of the information problem, but IT thinks that information is each department’s problem
- Your solution to “email management” has been to enact blanket mailbox size restrictions
What do you think? Does the metaphor hold, or did I spend too much time down in the low oxygen environment of that mine?